Build my business skills
Score yourself across finance, administration, marketing, operations and management. Work on the lowest score that is costing you the most money or time.
The five areas
- Finance: pricing, cash flow, bookkeeping, tax.
- Administration: records, contracts, compliance.
- Marketing: finding and keeping customers.
- Operations: delivering reliably and efficiently.
- Management: hiring, delegating, leading.
Pick one gap
A spaza owner who doesn’t track stock may lose more than one who has a weak Instagram page. Fix the gap with the biggest cost first.
Business skills scorecard (1–5)
Copy this into a notebook or your phone.
- Finance:
- Administration:
- Marketing:
- Operations:
- Management:
- Lowest score that costs me most:
- One action this month: